FitPerk help

Support

For account access, activity synchronization, FitPoints, or redemption help, email hello@joinfitperk.com. Include the email on your account and a description of what happened, but never send your password, health records, redemption code, or payment-card information.

Account access

Use password reset if you cannot sign in.

Account deletion

Use the in-app profile controls or the account deletion page.

Health permissions

Confirm FitPerk access in Apple Health or Health Connect, then reopen FitPerk to retry synchronization.

Merchant support

Email partners@joinfitperk.com for listing and reward help.