Terms of Service

You must be at least 18 years old and legally able to enter this agreement. You must provide accurate information, use your own account and fitness activity, protect your credentials, and promptly report unauthorized access. You are responsible for activity under your account. One person may not operate multiple consumer accounts to multiply rewards.

FitPerk is not healthcare, medical advice, diagnosis, treatment, insurance, banking, stored value, or a financial account. Consult a qualified professional before changing exercise or health practices. Stop activity and seek appropriate care if you feel unwell.

Never exercise, alter health records, or take unsafe action solely to earn FitPoints. Device and provider data may be incomplete, delayed, duplicated, or inaccurate.

• FitPoints are promotional units, not money, property, or cryptocurrency.
• They cannot be purchased, transferred, sold, inherited, or redeemed for cash.
• FitPoints are awarded only for activity that satisfies then-current eligibility, verification, frequency, and account limits.
• FitPerk may delay, deny, correct, reverse, or cancel points issued through error, manipulation, duplicate data, unauthorized activity, or a violation of these Terms.
• FitPoints currently have no scheduled expiration. If that changes, FitPerk will provide advance notice and apply the change prospectively unless immediate action is necessary for security, legal compliance, or abuse prevention.
• FitPerk may change future earning rates, limits, eligible activities, or available rewards. No particular earning opportunity or reward is guaranteed.

Rewards are promotional offers supplied by independent merchants. Each reward is subject to its displayed availability, redemption deadline, quantity, per-user limits, merchant terms, and exclusions. Claiming a reward deducts the displayed FitPoints and ordinarily saves the claimed reward for 30 days. To use it, you select “Use now,” which creates a new eight-character text code and matching QR checkout pass valid for 15 minutes. An authorized staff member for the reward's merchant must scan or enter that code before the pass expires. The server confirms the merchant relationship, underlying reward deadline, checkout-pass deadline, and unused status before recording a successful redemption.

An expired 15-minute checkout pass does not consume or forfeit the saved reward. You may activate another pass while the underlying claimed reward remains valid. If the underlying 30-day claim expires unused, FitPerk's scheduled process returns the FitPoints to your ledger. A successfully validated reward cannot be reused.

A merchant is responsible for the quality, safety, legality, fulfillment, taxes, licenses, and ordinary customer service associated with its goods and services. FitPerk will help investigate a redemption problem, but it is not the merchant or seller of the underlying product. A reward may be refunded in FitPoints when it cannot be honored, subject to fraud and usage review. Unless the displayed offer says otherwise, rewards cannot be combined, exchanged for cash, or resold.

You may not:

• Submit another person's activity or fabricated, edited, replayed, or automated data.
• Exploit timing, duplicate-record, referral, redemption, or merchant-validation systems.
• Buy, sell, share, scrape, guess, or publish accounts, FitPoints, or redemption codes.
• Use bots, unauthorized clients, reverse engineering, or interference against FitPerk.
• Access another user or merchant's information or circumvent security or rate limits.
• Use FitPerk unlawfully, deceptively, commercially without authorization, or to harm others.

FitPerk may review suspicious activity and temporarily suspend earning, redemption, or access while it investigates. We may correct records, require verification, or terminate an account for material or repeated violations, fraud, security risk, legal requirements, or conduct that threatens users, merchants, or the service. Where practical, we will provide notice and a way to contact support. You may stop using FitPerk or request account deletion at any time.

Subject to these Terms, FitPerk grants you a personal, limited, revocable, non-exclusive, non-transferable license to use the service for its intended purpose. FitPerk and its licensors retain all rights in the software, designs, names, content, and technology. You may not copy, modify, distribute, sell, lease, or create derivative works except where law expressly permits it.

If you send feedback, you grant FitPerk a perpetual, worldwide, royalty-free right to use it without identifying you or owing compensation.

FitPerk interoperates with Apple, Google, HealthKit, Health Connect, authentication providers, merchants, and other third-party services. Their terms and privacy practices govern their services. FitPerk is not responsible for third-party outages or actions, but these Terms do not limit rights you cannot waive under applicable law.

We may maintain, change, suspend, or discontinue features. We do not promise uninterrupted, error-free, or universally available service. We will use reasonable efforts to avoid unfairly stranding already-claimed rewards and to communicate material changes.

To the fullest extent permitted by law, FitPerk is provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, health outcome, fitness result, or merchant performance. Some jurisdictions do not permit certain disclaimers, so they may not fully apply to you.

To the fullest extent permitted by law, FitPerk and its operators, personnel, and providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost data, personal injury caused by your exercise decisions, or a merchant's goods or services. FitPerk's aggregate liability for claims relating to the consumer service will not exceed the greater of $100 or the amount you paid FitPerk for the consumer service during the previous 12 months. This section does not exclude liability that applicable law does not allow us to exclude.

Contact hello@joinfitperk.com first so we can try to resolve a concern informally. These Terms are governed by applicable United States law, without overriding mandatory consumer protections where you live. No arbitration or class-action waiver is part of these Terms.

We may update these Terms prospectively. Material changes will receive reasonable notice when required. If a provision is unenforceable, the rest remains effective. A failure to enforce a provision is not a waiver. You may not assign this agreement without consent; FitPerk may assign it with the service or its business. These Terms, the Privacy Policy, and displayed reward terms form the agreement for consumer use.

Merchants are additionally governed by the Merchant Agreement. Questions may be sent to hello@joinfitperk.com.